Valeria
Thu Sep 05 2024
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5 answers
1081
Why did Citi Bike charge me twice?
Hello, I'm reaching out because I've recently noticed that Citi Bike has charged me twice for a single ride. Could you please explain why this might have happened? I've always been a loyal user of your service and have never experienced this issue before. Is there a known issue with the system or is there a specific reason why I was charged twice? I'd appreciate any insight you can provide to help resolve this matter. Thank you.
TaekwondoMasterStrengthHonorGlory
Wed Sep 04 2024
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5 answers
1095
Why did Citi Bike charge me $25?
I'm curious to understand why Citi Bike charged me $25. Could it be related to a late return fee? Or perhaps I accidentally went over the time limit for a ride? I'm diligent about following the rules and regulations of the bike-sharing service, so I'm surprised by this charge. Is there a way to review my ride history and see where the fee originated from? I'd appreciate any insight or clarification on this matter.
Riccardo
Wed Sep 04 2024
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5 answers
756
Why is Citi Bike so expensive?
Could you please elaborate on why the cost of using Citi Bike seems to be relatively high compared to other bike-sharing services? Are there specific factors contributing to this, such as maintenance costs, insurance premiums, or the need to cover operational expenses? Is there any transparency in how these costs are calculated and passed on to users? Additionally, are there any plans to review and potentially adjust pricing in the future to make Citi Bike more accessible and affordable for a wider range of people?
Raffaele
Wed Sep 04 2024
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6 answers
1812
What happens if you go over 45 minutes on Citi Bike?
Excuse me, I'm a bit confused about the Citi Bike policy. I was wondering, what exactly happens if I exceed the 45-minute limit on a single ride? Do I get charged extra? Is there a specific fee structure for rides that go over this time frame? And if so, how does the system calculate these additional charges? It would be great if you could clarify this for me.
KimchiQueenCharmingKissWarmth
Tue Sep 03 2024
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5 answers
656
What is the extra time fee for Citi Bike?
Excuse me, I'm curious about the Citi Bike rental service and I'm wondering about the specifics of their fees. Could you please clarify for me what the extra time fee is? Is it charged after a certain period of time has elapsed, and if so, how much is it per hour or per day? I'd like to ensure I have a clear understanding of the costs before using the service. Thank you in advance for your assistance.
